Privacy Policy

XEYLA ("we", "us") respects your privacy. This policy explains what information we collect when you use our website and place orders, and how we use it.

Information we collect

• Order details: your name, phone number, email, delivery address and the items you buy.
• Account details: if you create an account, your login information and order history.
• Website usage: basic technical information such as device, browser and pages visited, collected through cookies.

How we use your information

• To process, confirm and deliver your orders
• To contact you about your order, delivery or exchange
• To improve our website and service
• To send offers and updates, only if you choose to receive them

Sharing your information

We do not sell your personal information. We share only what is needed with trusted partners who help us run our business — for example, courier services to deliver your order and payment providers to process online payments.

Payments

Online payments are handled by secure third-party payment providers. We do not store your full card or account details.

Cookies

We use cookies to keep your cart, remember your preferences and understand how our site is used. You can disable cookies in your browser, but some features may not work properly.

Your choices

You can ask us to access, correct or delete your personal information, or to stop sending you marketing messages, by contacting us.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Last updated: October 2026